The same question kept bordering me if the almighty MTN 3.5GB data which goes for #2,000 was all a scam or just a strategy to lure customers back to their network, sincerely I dont have an answer to that myself, with great joy I dashed to subscribe for the newly introduced MTN 3.5GB on 12th of May 2016, it all went smoothly, and I was able to use, enjoyed it not until 15th of May, I was surfing the net then suddenly I got the Data Reset redirect on all my webpages, hey…. I almost fainted, I rushed to check my data balance only to see 0MB haaaaaa….
Is MTN 3.5GB DATA A SCAM OR WHAT WENT WRONG?
I began to query my Note Smartphone to see which of my apps actually zapped my data, I found non, checked my data usage it hasn’t even gone to 400MB withing those few days, then I knew my data was actually wipped by MTN, immediately placed a call through MTN Customer Care, only to be told they are sorry, well I don’t take sorry for an answer, I called back again, then I got an enticing response.
“Mr Sam, we are aware of this issue as many of our customers are experiencing similar problem, however I can see you have about 2.7GB left on your data and this reflects on your line, Kindly check your data Balance by texting 2 to 131, we sincerely apologize for any inconvenience caused ”
The most interesting part is, I thought it was all me, little did I knew that so many are faced with this, I got to know while I was surfing through a friends post on Why cant I trust MTN, Data zapping continues.. by YomiProf
One user said “Mtn and their Dubious Ways, we really can’t tell what they are really upto.. just watching them in 4GB..”
Mr Barrister Chime said “I have checked heaven and earth to see which applications my Samsung note 3 has been downloading but found none. My own data disappear completely plus my credit. Yomi we need another alternative to this. Glo is definitely not an option. EmptyThieves”
Another user Mr Ogunbiyi Oluseyi said “I thought I was the only one oo. The data zaps like zapya. this is a scam, I subscribed for the 3.5gig just about 10days ago now I have less than a gig.”
see comments below as many customers are just not in good terms with MTN as regard the 3.5GB data, many feels they’ve been scammed, while most cant even put their heads to explain what actually went wrong. Well from me I do hope they get this resolved as fast as possible, cos most people are starting to feel a bit cheated which may result to most of their data users move to other network plans as we all know that the session is full of competition
Of cos my broda it is, if you read my post too well you will see where I stated it seems those who subscribed as at when the data was just introduced were faced with such , I for one, up till date my data still reflects on night plan, since 15th of May, it still reflects on Night, which many others have similar experience, however all my subsequent subscription on that same plan works fine
Ive done the subscription a couple of times already and it's been pretty accurate.
thanks for ur comment
thanks for ur comment
sorry to hear about urs, we do hope it get resolved soonest. thanks for ur comment
sorry to hear about urs, we do hope it get resolved soonest. thanks for ur comment
lol mtn really messed up
lol mtn really messed up
Thank goodness, I tot I was the only one faced with this my data was completely wiped out, no explanation given since, I think most people that did the mtn 3.5GB few days after the launch are those with similar issues
Thank goodness, I tot I was the only one faced with this my data was completely wiped out, no explanation given since, I think most people that did the mtn 3.5GB few days after the launch are those with similar issues